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Contact Us
Address
5950 E. Pentecost Rd.
Liberty, IN, 47353
Contact
573-842-7917 (call or text)
Hours
Mon - Fri
6:00 pm – 10:00 pm
Saturday
8:00 am – 5:00 pm
Sunday
8:00 am – 5:00 pm
Please Note: Drop-Offs are by appointment only
Our goal is to help pet parents and their pets during difficult times
As small business owners, we also both work full-time jobs in addition to running our business. We understand unexpected losses may occur, and we're committed to providing compassionate care for your pets.
Our official business hours for dropping off pets are:
Monday-Friday: 6:00 PM - 10:00 PM
Saturday-Sunday: 8:00 AM - 5:00 PM
**Drop-Offs are by appointment only**
We are still able to accommodate drop-offs outside of these hours, but please contact us in advance to make arrangements.
To ensure we're available for you, please communicate with us via phone, text, or email.
We understand that the loss of a pet can be overwhelming, and sometimes immediate action is necessary. To best help you and your pet, we ask for at least 30 minutes to an hour notice. This can help us plan accordingly and ensure we're there for you.
Your understanding will help us provide the best possible care for your beloved pet.
The Heavenly Hound wanted to share some information to help understand what options are available when managing the loss of a pet
Home Pick-Up: If your pet passes at home, we can arrange to pick up your pet from your home. Please notify us as soon as possible so we can make arrangements. We understand sometimes these situations are unexpected and we will do everything we can to be there for you.
Vet Pick-Up: We can arrange to pick up your pet from the vet. Please notify us at least 24 hours before the appointment so we can make arrangements with your vet. We will call them to arrange, but please make sure to let them know you'd like to use our services.
There will be a small pick-up fee for in home or vet pick-up
Pet Drop-Off: You are always welcome to bring your pet to our facility. Please contact us so that we can ensure we are here to accommodate you and your pet.
Delivery: We offer free delivery of ashes and keepsakes to Richmond (Monday thru Friday only). We currently work in Richmond M-F. If this option is preferred, please let us know so we can plan accordingly.
Pick-Up: Ashes and keepsakes can be picked up at our facility by appointment only.
Yes, we are open on the weekends!
We often get asked if we're open on weekends. The answer is yes! We understand that losing a pet can be an unexpected and heartbreaking experience, and it doesn't always happen during regular business hours.
Whether it's a late-night or a weekend loss, we're here for you. We're committed to providing compassionate care and support, no matter the day.
Don't hesitate to reach out, even if it's outside of our regular hours. We're here to help.